Nautilus® Customer Service

Nautilus® Home Equipment

For assistance with your Nautilus® home fitness product:

Email: csnls@nautilus.com
(Please allow 24-48 hours for a reply)
Phone: 1-800-628-8458

Customer Service Hours:

  • Monday - Friday: 6:00AM - 5:00PM PST
  • Saturday and Sunday: closed.
  • Closed Christmas Day and New Year's Day

Nautilus® Commercial Fitness Equipment

For Nautilus® commercial fitness equipment, please visit www.nautiluscommercial.com.

StairMaster® Fitness Equipment

For StairMaster® fitness equipment, please visit www.stairmaster.com.