Nautilus® Customer Service

Nautilus® Home Equipment

For assistance with your Nautilus® home fitness product:

Email us or call us @ (800) 605-3369.

(Please allow up to 48 hours for a reply)
Phone: 1-800-628-8458

Customer Service Hours:

  • Monday - Friday: 6:00AM - 5:00PM PST
  • Saturday and Sunday: closed.

Nautilus® Commercial Fitness Equipment

For Nautilus® commercial fitness equipment, please visit

StairMaster® Fitness Equipment

For StairMaster® fitness equipment, please visit