Customer Service
Our customer service team is ready to answer your questions.
Contact Us
For questions regarding order cancellations, returns and product troubleshooting, please give us a call at (800) 605-3369 (See Customer Care hours below).
For all other inquiries, please choose from the following options.
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customer care
(800) 605-3369Monday-Friday: 6 a.m. – 5 p.m. PST
Saturday: 7 a.m. – 4 p.m. PST
Sunday: Closed
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One-Voice Excellence
Our Customer Care Mission
Flexible & Convenient Access
Get your order status, assembly help or click-to-chat with us, all from our website.
One Call Resolution
To quickly get you back on your fitness journey.
Quick Response Time
We answer 80% of our inbound calls within 20 seconds!